Dreamplace Hotels & Resorts (ES)
Juan Pedro Gonzalez (Mallorca 1954) when he was fifteen years old had his first experience in the hotel world and was love at first sight, starting from then he trained and devoted himself professionally to something that appealed to him … managing Hotels.
Through the years he has had to be re-invented several times by offering his services, with several executive positions, in international chains such as Riu, Iberotel and now Dreamplacehotels. As Operations Manager he specializes in the renovation of the hotels, inaugurating several, the majority of 4 and 5 stars. Has discovered Lean that has contributed, autonomously and self-taught, to successfully overcome a very strong crisis, moving further to a pioneering and totally innovative approach to setting up standards and productivity at the hotel industry.
Its challenge is to change the ancient concept of a hierarchical hotel industry into a more horizontal system of transversal processes.
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